Ford Fuels Heating Oil for Homes

What we do on a tank survey.

  1. Arrival on site.
  2. Conversation with customer as to why site visit has been arranged (i.e. is the tank split, been refused delivery or customer has decided it’s time to change tank).
  3. Inspection of existing tank, base & location.
  4. Discussion with customer to ensure new tank, base & location all comply with current regulations (this could mean the new tank needs to be relocated).
  5. Conversation as to what size & shape they would like the new tank to be (We present the tanks we have to offer through our tank catalogues).
  6. If new tank needs to be relocated, a conversation to discuss what size the new tank base would be & where it would be sited (photos would be shown so the customer understands what it is going to look like).
  7. Once the above is agreed, we begin to note all materials needed.
  8. Take photos to show access in/out of the property (i.e. where we can park, measurements of side access for materials).
  9. Risk assessment form would then be completed on the customers’ existing tank & a copy issued to the customer (this would tell the customer why their current tank doesn’t comply with current regulations).
  10. Take customers details if we don’t have them already (tel number & email address).
  11. Return to depot to type up quotation & have that issued to the customer within 24 hours.
  12. Tank surveys are chargeable, for our rates please contact us.

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